Support & FAQ

Do you need any help? We’re here for you around the clock. 24/7.

  • Do you offer a free trial?Yes, we do offer free trials. You can request it by filling up the Request a trial form on this page. Alternatively, contact us at sales@cdn77.com. We’ll get in touch as soon as possible to discuss trial options. The trial duration and data allowance are subject of discussion.
  • Creating live streaming accountAs Live streaming requests are almost always specific, we consult each client individually when setting up their account. Contact us by filling the Request a trial form. We will set it up for you and make sure it meets your specific requirements.
  • Do you provide online support?

    Yes. Our skilled and friendly tech team is here for you 24/7 including live chat. You can contact them at https://client.cdn77.com/support.

  • How many channels I can stream?

    There is a default limit of 5 RTMP entry points per account. If you need to stream more than 20 IPTV channels/live streams, contact our team at sales@cdn77.com. We're happy to help.

  • Can I use the service to stream a single event?Yes. You can stream both single events and continuous streams. We also reflect this in pricing. You can check the pricing section for more information.
  • What analytics do you provide?We provide you with a detailed overview of bandwidth and traffic use as well cost per each CDN Resource/stream. Furthermore, you get a clear review of your viewers' requests and CDN cache efficiency.

Do you have any other questions?