Support & FAQ

Do you need any help? We’re here for you around the clock. 24/7.

  • Do you offer a free trial?Yes, we do offer free trials. You can request it by filling up the Request a trial form on this page. Alternatively, contact us at We’ll get in touch as soon as possible to discuss trial options. The trial duration and data allowance are subject of discussion.
  • Creating live streaming accountAs Live streaming requests are almost always specific, we consult each client individually when setting up their account. Contact us by filling the Request a trial form. We will set it up for you and make sure it meets your specific requirements.
  • Do you provide online support?

    Yes. Our skilled and friendly tech team is here for you 24/7 including live chat. You can contact them at

  • How many channels I can stream?

    There is a default limit of 5 RTMP entry points per account. If you need to stream more than 20 IPTV channels/live streams, contact our team at We're happy to help.

  • Can I use the service to stream a single event?Yes. You can stream both single events and continuous streams. We also reflect this in pricing. You can check the pricing section for more information.
  • What analytics do you provide?We provide you with a detailed overview of bandwidth and traffic use as well cost per each CDN Resource/stream. Furthermore, you get a clear review of your viewers' requests and CDN cache efficiency.

Do you have any other questions?