Yes. Our skilled and friendly tech team is here for you 24/7 including live chat. You can contact them at https://client.cdn77.com/support.
There is a default limit of 5 RTMP entry points per account. If you need to stream more than 20 IPTV channels/live streams, contact our team at firstname.lastname@example.org. We're happy to help.
We provide you with a detailed CDN analytics, such as overview of bandwidth and traffic use as well cost per each CDN Resource/stream. Furthermore, you get a clear review of your viewers' requests and CDN cache efficiency.
As to playback, we can provide a vast range of playback analytics such as a number of views, users, geolocation, device overview, engagement rate and many others. To get playback analytics, deploy Bradmax player or their plugin in Video Players section of Streaming Dashboard.